Policy
Shipping
We ship with USPS.
- Processing: most orders ship the next business day, and all ship within 3. You get tracking by email when it ships.
- Cost: calculated at checkout based on where it's going and how fast you want it.
- Where: US only for now, including PO boxes and APO/FPO addresses.
- Wrong address: check it at checkout. If a package comes back because of a bad address, we'll reship it once you cover the new postage.
- Lost or damaged: if tracking stalls or it shows up damaged, email sales@flatrange.com and we'll make it right.